The customer success community in France is a European initiative by Sue Nabeth Moore and Antoine Pasquier-Desvignes.

It’s open to all who wish to share their experiences, best practices and ideas around customer success:

  • Customer success practitioners, irrespective of their role/title (CSM, customer success consultant, professional services, account manager, customer support, education…)
  • Directors and leaders wishing to set up a customer success organisation
  • SaaS software vendors
  • Recurring revenue companies
  • Investment companies (VC, PE, business angels,…)
  • Associations focused on digital transformation and impacted business models